Hi Tim. Just wanted to send you a quick note to compliment your Staff. After 30+ years with State Farm we decided it was time to look elsewhere after a significant increase in our homeowners policy. With no experience with any other companies we just opened the phone book and called several independent agents. After receiving several generic quotes from the other agents we ultimately chose your company for our business. Karen, Teresa & Missy were superb with their responsiveness and job knowledge. We met all of our time-lines and feel they thoroughly researched the best carriers @ the best price for us. Your company stood out amongst the others we dealt with. Through this process we were surprised that other companies gave quotes but didn't follow-up or ask for our business. Karen did. She always returned our calls and e-mails; the same with Missy and Teresa. They know their stuff & make a very good team.