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Our Core Values FL

Our Core Values

Our Core Values
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Our Core Values in Florida

Our Core Values

You are invited to take a look inside Tim Shaw Insurance and see the values that drive every employee every day. Tim Shaw Insurance staff members developed this list with you, the customer, in mind:

Passion for the Customer

  • Exceed the customer’s expectations
  • Build positive relationships through outstanding service
  • Make commitments with care and follow through
  • Continue to solicit and react to the voice of the customer
  • Enhance customer loyalty with each interaction
  • Portray a positive image – we are the company

Excellence

  • Be our best every day
  • Embrace quality
  • Shoot for the moon
  • LEARN!
  • Do it right the first time
  • Take intense pride in our work

Integrity

  • Exhibit unwavering courage to do what is right
  • Treat sensitive information with respect
  • Welcome constructive conflict to find a solution
  • Take ownership and accountability for all that we do
  • Promote relationships of trust and respect
  • Admit when we don’t know and commit to finding a solution

Innovation

  • Find the best practice and go beyond it
  • Take chances and be creative
  • Challenge constraints, drive change
  • Leverage technology and resources
  • Anticipate customer needs
  • Apply lessons learned from set backs
  • Recognize speed as a competitive advantage

Leadership

  • Demonstrate ownership, self-motivation and accountability
  • Be demanding, but fair and compassionate
  • Communicate a complete picture
  • Motivate and energize others
  • Provide solutions, be proactive
  • Create a learning environment
  • Coach, share knowledge, and mentor

Teamwork

  • Show flexibility and openness to new ideas
  • Be dedicated to meeting the team’s goals
  • Unselfishly share success
  • Get involved and participate
  • Support each other’s contributions
  • Communicate up, down and across

 

Tim Shaw Insurance, Insurance Agency, Fort Myers, FL

 
Tim Shaw Insurance
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